Weekly service-manager review

For Service manager

MSP Stockroom / Free working sheet / October 7, 2026

Read https://mspstockroom.com/guides/service-manager-routine.html for the complete method.

Weekly review sheet

• Promise missed or at risk: [reference / impact / next action].
• Ownership gap: [receiving owner / acceptance checked].
• Repeat demand: [pattern / period / count definition].
• Coverage problem: [role / time window / consequence].
• Client communication: [sender / message / due date].
• Improvement: [question / evidence / owner / review date].
• Previous improvement: [outcome / remaining gap].

The weekly review register keeps those items together. Close an improvement when its result has been checked, not when somebody reports spending time on it.

Before using this sheet

Choose the owner, scope and period. Use safe references rather than private customer exports. Keep missing evidence marked unknown.

Use and license status

License: adapt internally for your MSP and the clients you support; do not resell or redistribute the source files. See https://mspstockroom.com/terms.html.